\r\n DOCUMENT RETRIEVAL GUIDE\r\n
\r\n\r\n Once the request has been fulfilled, the customer will\r\n receive another email stating they can click the link to\r\n retrieve their request.\r\n
\r\n\r\n Upon logging in, they are directed to that specific request\r\n which will show a status of 'completed'.\r\n
\r\n\r\n Customer should then click on 'Public Records'\r\n
\r\n\r\n which will show them the documents that have been released\r\n (Test - copy of a report).\r\n
\r\n\r\n Clicking on the pencil will further open the request where\r\n they will have a download icon. Clicking on the download\r\n icon will download the document(s) that have been released.\r\n
\r\n\r\n Once they have retrieved the documents, they can click\r\n 'home' to return to their main page where it will show all\r\n requests that they have submitted with the status of each\r\n request.\r\n
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